We build across it.

How a project runs.

1. 01

   A short call

   Tell us what's slowing you down. We listen first and ask a lot of questions.

2. 02

   Scope and price

   You get a written scope, a price range and a timeline before anything starts.

3. 03

   Build in the open

   Weekly updates and a live link, so you always see where things stand.

4. 04

   Launch and look after

   We launch, train your team, and stay on for fixes, hosting and changes.

Questions people ask.

• How does a project start?

  With a short call. We listen first and ask a lot of questions. Then you get a written scope, a price range and a timeline before anything starts.

• How much will it cost?

  Answer a few questions in the quote form and get a rough estimate in about two minutes. It is a rough range, not a quote. We confirm it after a short call.

  A price becomes binding only when we agree it with you in writing.

• How long does a project take?

  It depends on the service. Typical timelines:

  • Websites and web apps2 to 6 weeks
  • Custom business software6 to 12 weeks
  • Workflow automation1 to 4 weeks
  • WhatsApp AI assistants2 to 6 weeks
  • Private AI for the office1 to 3 weeks
  • AI camera analytics3 to 8 weeks
  • Self-hosting and IT setup1 to 4 weeks
  • Private cloud1 to 3 weeks

• Will I see progress?

  Yes. You get weekly updates and a live link, so you always see where things stand.

• What happens after it launches?

  We launch, train your team, and stay on for fixes, hosting and changes.

• What do you need from me?

  Tell us what is slowing you down, and we ask the rest. Once we start, we need accurate information, materials, access and approvals. Delays in these can move the timeline.

• How do payments work?

  Payment terms are agreed with you for each project. Depending on the work, this may be an upfront payment or milestone payments.

• Who owns what you build?

  Ownership and usage rights for your project's deliverables are set out in your project agreement. GreyLine keeps ownership of its existing code, tools and templates unless we agree otherwise in writing.

• Can my data stay in my own office?

  For two of our services, yes. Private AI for the office runs on a machine in your office, and nothing is sent to outside servers. AI camera analytics runs on your own server, so video stays in the building. Only alerts you choose leave it.

• What happens to the details I send in the quote form?

  They are saved when you press Send, so we can follow up. We also send you a short email to confirm we received it.

  To have your request deleted, reply to that email. The privacy policy has the full details.